Jun 2019 - GetHatch, Support manager - Assistance to clients in solving technical problems - Monitoring system performance and identifying potential issues before they become critical problems - Conducting quality assurance testing to ensure that technical solutions meet client requirements and expectations. - Checking sites for the presence of the WTB button - If there is no button, I find the problem and fix it. Oct 2013 - Jun 2020 engineer-technologist PJSC "Ukrzaliznytsia" - Providing remote technical support and guidance to clients via phone - Performing regular system maintenance and updates to ensure optimal performance and prevent potential issues - Creating and delivering technical training materials

Mar 2023 – Apr 2023 - Intensive course Manual QA Sep 2022 – Jan 2023 – “Step” school on the course Manual QA 2009-2014 - The State University of Economics and Technology of Transport, Automation and Automation in Transport, Master's degree