Skills
DevOPS basics: basic knowledge of DevOPS technologies and instruments, such as: Git, AWS infrastructure, Docker, Jenkins, Terraform
Experience in installation and basic configuration of such services: HTTP, DNS, SMTP/POP3/IMAP, FTP, SSH, MySQL, PostgreSQL, NGINX, PHP
Operating system: CentOS, Ubuntu, Windows Server 2012/2016/2019
Control panels: cPanel/WHM, ISPManager, DirectAdmin, Centos Web Panel, VestaCP , Plesk
Experience
Jul 2009 - Present
HostPro LLC
Senior Technical Support Specialist, Sales Department (Billing) Manager
Key Responsibilities:
- provide customer support and technical issue resolution via e-mail, phone and live chat;
- troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services;
- customer consultation in use of system and applications as related to web hosting;
- resolving payment related issues.
Learning / courses
June 2021 - September 2021
Was participant of free online courses 'DevOps Summer Program 2021'
Write to the candidate
(for registered companies)